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Shipping Policy
Order Processing
- All orders are processed within 1–2 business days (except weekends and holidays).
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
- Domestic Shipping (USA):
- Standard Shipping (3–5 business days): Free of Charge
- Expedited Shipping (1–2 business days): Cost Calculated at Checkout
Shipment Confirmation & Order Tracking
- You will receive a shipment confirmation email once your order has shipped, which includes your tracking number(s).
- Tracking numbers become active within 24 hours.
Lost, Damaged, or Stolen Packages
- We are not liable for lost or stolen packages once confirmed delivered by the carrier.
- If your order arrives damaged, please contact us immediately at [your email] with photos of the package and product.
Questions: email us at: 23servicedesk@dasoulink.com
Return Policy
Returns
We accept returns within 30 days of delivery. To start a return, please visit our [Returns Portal] or contact us at: 23servicedesk@dasoulink.com
Return Shipping
- If the return is due to our error (defective or wrong item), we’ll provide a prepaid label at no cost.
- For other returns, the cost of return shipping will be deducted from your refund.
Refunds
Once your return is received and inspected, your refund will be processed back to your original payment method within 5–7 business days.
Frequently Ask Question
What types of electronics do you sell?
We offer a wide range of electronics and accessories, including TV remotes, gaming controllers, USB flash drives, chargers, mounts, and more—at unbeatable prices.
Are your products new or used?
Most of our items are brand new, while select listings may be open-box or refurbished. Each product page clearly states the condition in the description.
Do you offer warranties or guarantees?
We stand by the quality of our products. While we don’t offer manufacturer warranties, we do accept returns within 14 days of delivery if the product arrives damaged or not as described.
Can I cancel or modify my order after placing it?
If your order hasn’t been shipped yet, contact us as soon as possible and we’ll do our best to help. Once it’s shipped, cancellations are no longer possible.